Getting Started with Upload a File

What is Upload a File?

Upload a File is a customised feature that gives you the ability to upload your files directly to the platform, enabling convenient management and access to your files.

How do I get started with Upload a File?

Once you have been given access to the Upload a File feature, we will provide you with a list of file names along with the file extension requirements. All uploaded files need to be pre-approved by Sontai. Once you have this information you can start to upload your files to the platform.

Uploading files

  • 1. Log into your Sontai account.
  • 2. Navigate to the side menu and open the Settings menu.
  • 3. Select 'Upload a File' from the menu
  • 4. Once you've clicked on File Upload, you have two choices to upload your file:
    • a) Drag and drop your file into the Upload box.
    • b) Browse for a file on your computer and upload it.
  • That's it! Your file should now be successfully uploaded to the platform

Two types of files can be uploaded .cvs or .xlsx

You can delete a file if that status is 'Unprocessed', once the status has changed to 'Processed' the file cannot be deleted.

File names are case-sensitive

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